Privacy Policy

I may collect personal and business information when you:

• submit an enquiry or contact form
• book a call
• register interest in a workshop, service or other offer
• book or purchase a place at a workshop or event
• request or download information or resources
• email me directly
• provide information as part of an assessment, questionnaire or consultation
• attend a workshop, meeting or online session
• work with me as a client

The information collected may include:

• your name
• your email address
• your phone number, if provided
• your business name
• your website address
• your business location
• your business category or sector
• information about your business, goals, challenges or priorities
• the services, workshops or support you are interested in
• details relating to workshop or event bookings
• your likely timing or readiness to act
• budget information, where relevant and voluntarily provided
• any information you choose to share in free-text fields, forms, workshops, meetings or conversations

Where you book a paid workshop through Eventbrite, I may receive information associated with your booking, such as your name, contact details, ticket type, event booked and booking status.

Payment processing is handled by Eventbrite and/or its payment providers. I do not normally receive or store your full payment card details.

If you become a client, I may also collect information needed to deliver the work, such as meeting notes, project documents, brand and marketing materials, strategy documents, website content, customer journey information and other relevant business context.

I use your information to:

• respond to your enquiry
• understand your business context and requirements
• recommend relevant services or next steps
• process and administer workshop and event bookings
• send booking confirmations, joining information and event-related communications
• book and prepare for calls, workshops or meetings
• deliver consultancy, workshops and other services
• manage cancellations, transfers, rescheduling or other booking queries
• manage client relationships
• administer projects and communications
• keep appropriate business and transaction records
• improve my services, workshops, tools and website
• send information or resources you have requested
• send relevant follow-up or marketing communications where you have consented to receive them or where otherwise permitted by law

Under UK data protection law, I need a lawful basis to use your personal information. Depending on the context, I may rely on:

• Consent, where you have agreed to receive particular communications or marketing.
• Contract, where I need to use your information to process a booking, provide a workshop or service you have purchased, or take steps before entering into a contract with you.
• Legitimate interests, where it is necessary to respond to enquiries, administer events, manage client relationships, operate and improve my business, or follow up in a relevant and proportionate way.
• Legal obligation, where I need to keep records or process information for tax, accounting or other legal purposes.

You can withdraw consent or object to marketing communications at any time by contacting wink@octaviasrevenge.co.uk.

If you make an enquiry, request information, attend a workshop or engage with one of my services, I may use the information you provide to respond and send relevant communications connected with your enquiry, booking or service.

Booking a workshop does not automatically mean that you will be added to a general marketing mailing list.

You will only receive broader marketing communications where you have consented to receive them or where sending them is otherwise permitted by law.

You can unsubscribe from marketing communications or ask me to stop contacting you at any time by emailing wink@octaviasrevenge.co.uk or using the unsubscribe option included in relevant emails.

I do not sell your personal information.

I may share or store your information using trusted service providers who help me run my business, website, workshops, forms, email, scheduling, documents, CRM or analytics.

These may include:

• website hosting providers
• Eventbrite or other event booking and ticketing platforms
• payment-processing providers
• video conferencing platforms such as Zoom
• form and survey tools
• email providers
• CRM systems
• calendar booking tools
• cloud storage providers
• document creation and collaboration tools
• analytics tools
• professional advisers such as accountants or legal advisers, where required

These providers may process personal information on my behalf where necessary to provide their services.

Some providers, including Eventbrite and Zoom, may also process information independently under their own privacy policies and terms.

Some forms, resources or interactive tools may also be hosted or processed through third-party website or application providers.

If you book or attend a workshop or event, I may use your contact details to provide information necessary for the event, including joining instructions, reminders, updates, transfers, cancellations or rescheduling information.

Online workshops may be delivered through services such as Zoom.

Workshops are not routinely recorded. If I intend to record a particular session, attendees will be informed in advance and any consent required will be obtained.

Information you choose to share verbally or through chat functions during an interactive workshop may be visible to other participants. You should avoid sharing confidential, sensitive or personal information that you do not want other attendees to know.

I only keep your information for as long as reasonably necessary.

As a general guide:

• enquiries, form submissions and related correspondence may be kept for up to 24 months after your last meaningful interaction, unless you become a client or ask for deletion sooner
• workshop and event booking records may be retained where reasonably necessary for administration, accounting, tax or legal purposes
• client project records may be kept for up to 7 years for business, tax, accounting and legal purposes
• marketing consent and suppression records may be kept for as long as necessary to demonstrate your communication preferences
• analytics data may be retained according to the settings and retention periods of the relevant analytics provider

You can ask me to delete your information at any time, although I may need to retain certain records where required by law or for legitimate business purposes.

I take reasonable steps to keep your information secure. This may include using password-protected systems, limiting access to information, using reputable service providers and keeping business records in secure digital systems.

No online system can be guaranteed to be completely secure, but I take appropriate care to protect the information you share with me.

Some service providers I use may store or process information outside the UK.

Where personal information is transferred internationally, I will rely on appropriate safeguards or lawful transfer mechanisms used by those providers in accordance with applicable UK data protection law.

This website may use cookies or similar technologies to understand how visitors use the site, improve the user experience, remember preferences and support analytics.

Where required, you will be given the option to accept, reject or manage non-essential cookies.

This website may also link to third-party services such as Eventbrite. When you visit or use those platforms, they may use their own cookies or similar technologies in accordance with their own policies.

Further information may be provided through a separate Cookie Policy or cookie management tool.

Under UK data protection law, you may have the right to:

• ask for a copy of the personal information I hold about you
• ask for inaccurate information to be corrected
• ask for your information to be deleted
• ask me to restrict how I use your information
• object to certain uses of your information
• withdraw consent where processing is based on consent
• ask for certain information to be transferred to you or another organisation
• complain to the Information Commissioner's Office

To exercise any of these rights, contact wink@octaviasrevenge.co.uk.

You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your personal information is handled. More information is available at ico.org.uk.

I may update this Privacy Policy from time to time to reflect changes to my services, workshops, website, technology or legal requirements.

The latest version will always be available on this website, with the date of the most recent update shown at the top of the page.